Why do those who watch Netflix watch Netflix? Engagement experiences of young Mexicans facing the one who revolutionized audiovisual consumption

dc.coverageDOI: 10.26441/RC20.1-2021-A2
dc.creatorBenavides Almarza, Cristóbal
dc.creatorGarcía-Béjar, L.
dc.date2021
dc.date.accessioned05-01-2026 18:11
dc.date.available05-01-2026 18:11
dc.description<p>The massification of streaming platforms, specifically Netflix, has modified the consumption patterns of an increasingly active and empowered audience when it comes to choosing how, when and what content to watch. This behavioral pattern has generated the exploration of new mechanisms to know in greater detail and depth the motivations and emotions that people have when they face audiovisual content and platforms. The measurement of engagement offers adequate information to predict those behaviors that condition consumption, as well as some characteristics that cause loyalty to a brand and willingness to pay for a service. This paper describes, through a quantitative factor analysis, the engagement experiences that 574 Mexican millennials have when using Netflix. It was established that when using Netflix, experiences related to socialization, entertainment and reflection on new topics stand out. This would indicate that beyond entertainment, it generates other types of attributes that are typically associated with it.</p>eng
dc.descriptionThe massification of streaming platforms, specifically Netflix, has modified the consumption patterns of an increasingly active and empowered audience when it comes to choosing how, when and what content to watch. This behavioral pattern has generated the exploration of new mechanisms to know in greater detail and depth the motivations and emotions that people have when they face audiovisual content and platforms. The measurement of engagement offers adequate information to predict those behaviors that condition consumption, as well as some characteristics that cause loyalty to a brand and willingness to pay for a service. This paper describes, through a quantitative factor analysis, the engagement experiences that 574 Mexican millennials have when using Netflix. It was established that when using Netflix, experiences related to socialization, entertainment and reflection on new topics stand out. This would indicate that beyond entertainment, it generates other types of attributes that are typically associated with it. © 2021 University of Piura. All rights reserved.spa
dc.identifierhttps://investigadores.uandes.cl/en/publications/5e8e10cb-0dce-4143-a2a8-531ce2196fa6
dc.languagespa
dc.rightsinfo:eu-repo/semantics/openAccess
dc.sourcevol.20 (2021) date: 2021-03-01 nr.1 p.29-47
dc.subjectAudience
dc.subjectEngagement
dc.subjectMéxico
dc.subjectNetflix
dc.subjectStreaming platforms
dc.subjectYoung mexicans
dc.titleWhy do those who watch Netflix watch Netflix? Engagement experiences of young Mexicans facing the one who revolutionized audiovisual consumptioneng
dc.titleWhy do those who watch Netflix watch Netflix? Engagement experiences of young Mexicans facing the one who revolutionized audiovisual consumptionspa
dc.typeArticleeng
dc.typeArtículospa
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