05-01-202605-01-2026<p>This paper analyzes the ruling handed down by the Court of Appeals of Santiago on October 2, 2019, in case role No. 2086-2018, entitled “National Consumer Service with Banco de Chile”, referring to the determination of jurisdiction to hear actions brought to ensure the general interests of consumers, as distinguished from supra-individual interests and their protection mechanisms.</p>info:eu-repo/semantics/openAccesscessationinterestjurisdictionSOME PRECISIONS REGARDING THE DEFENSE OF THE GENERAL AND DIFFUSED INTERESTS OF CONSUMERS AND USERSALGUNAS PRECISIONES EN TORNO A LA DEFENSA DE LOS INTERESES GENERALES Y DIFUSOS DE LOS CONSUMIDORES Y USUARIOSReview article