I Don’t use the internet: Exploring perceptions and practices among mobile-only and hybrid internet users

dc.creatorPavez Andonaegui, Isabel
dc.creatorCORREA, TERESA
dc.date2020
dc.date.accessioned2025-11-18T19:41:04Z
dc.date.available2025-11-18T19:41:04Z
dc.description<p>Mobile-only use in developing countries is increasing as public policies pursue universal Internet access through mobile connections and smartphones to tackle digital inequality. Therefore, it is relevant to understand what mobile phones mean for people, how they engage with them, and new forms of digital inequality that may emerge. Thus, from a digital inclusion and technology affordances perspective, this article reflects on the perceptions and practices among mobile-only and hybrid users (mobile and PC). The study, conducted in Chile, a country with high levels of mobile connectivity, relied on 30 in-depth interviews and digital tours, an ethnographic strategy to access participants’ smartphone customization and usage. Findings indicate that mobile-only users perceived no differences from that of using computers, developed practices to circumvent their lack of skills, and perceived no need to include a more complex device, such as a computer. Hybrid users, on the other hand, evaluated their gateway access according to their goals and contexts and were more critical of being constantly online and of the role of the Internet in their everyday lives.</p>eng
dc.descriptionMobile-only use in developing countries is increasing as public policies pursue universal<br/>Internet access through mobile connections and smartphones to tackle digital inequality.<br/>Therefore, it is relevant to understand what mobile phones mean for people, how they<br/>engage with them, and new forms of digital inequality that may emerge. Thus, from a<br/>digital inclusion and technology affordances perspective, this article reflects on the<br/>perceptions and practices among mobile-only and hybrid users (mobile and PC). The<br/>study, conducted in Chile, a country with high levels of mobile connectivity, relied on 30<br/>in-depth interviews and digital tours, an ethnographic strategy to access participants’<br/>smartphone customization and usage. Findings indicate that mobile-only users perceived<br/>no differences from that of using computers, developed practices to circumvent their lack<br/>of skills, and perceived no need to include a more complex device, such as a computer.<br/>Hybrid users, on the other hand, evaluated their gateway access according to their goals<br/>and contexts and were more critical of being constantly online and of the role of the<br/>Internet in their everyday lives.spa
dc.identifierhttps://investigadores.uandes.cl/en/publications/4d451f19-b666-4d89-bfc2-0a52b129083e
dc.identifier.urihttps://repositorio.uandes.cl/handle/uandes/51612
dc.languageeng
dc.rightsinfo:eu-repo/semantics/restrictedAccess
dc.sourcevol.14 (2020) p.2208-2226
dc.subjectChile
dc.subjectdigital inclusion
dc.subjectdigital inequality
dc.subjectInternet
dc.subjectmobile phones
dc.subjectmobile-only users
dc.subjectInternet users
dc.subjectmobile-only users
dc.titleI Don’t use the internet: Exploring perceptions and practices among mobile-only and hybrid internet userseng
dc.typeArticleeng
dc.typeArtículospa
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